Airbnb has recently announced on February 5, 2020 that it will begin testing new regulations across Canada effective immediately. The new security measures will ban local guests under the age of 25 from booking entire homes.
Chris Lehane, the senior vice president of global policy and communications for Airbnb announced the new changes to the company’s security measures and policies in a press conference in Toronto on February 5, 2020.
The changes are an effort to “reduce instances of unauthorized parties.” These regulation changes are related to a deadly shooting in Toronto that occurred in a rented Airbnb property.
In a statement following the tragic shooting, Airbnb stated it has “zero tolerance” for violent behavior. The company also addressed the growing concern of “party houses” and “unauthorized parties” on their platform. The recent regulatory changes were made in light of these concerns.
Airbnb says the measure relies on user-provided information and “user verification systems.”
“We’re not infallible … there are ways that people are going to circumvent systems,” Lehane said.
The company is also introducing a “24/7 neighbourhood support telephone hotline” in Canada to connect residents with “rapid response agents” who will deal with concerns.
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